About Synapticure
Synapticure is the largest, most comprehensive specialty care and life sciences company in the country for those living with neurodegenerative diseases. Founded by patients and caregivers living with these diseases, we are redefining the care and the research paradigm for conditions like Alzheimer's, Parkinson's, and ALS in all 50 states.
Our business is powered by two connected engines.
The CARES Engine (Clinical Operations)
A scalable, 50-state virtualized clinical network providing timely access to expert neurologists and cutting edge treatments with wraparound care coordination and behavioral health support. Our team creates personalized care plans focused on education and empowerment, connecting patients with a multidisciplinary team of subspecialty neurologists, geriatricians, psychologists, and care coordinators who collaborate to deliver comprehensive care.
The CURES Engine (Research & Innovation)
Leveraging our deeply engaged, well characterized national patient cohort, CURES partners with life science, pharma, biotech, and medical device companies to accelerate the development of neurodegenerative treatments, spanning discovery stage lab services, clinical trial services, and real world evidence data and analytics.
Partnering with providers, health plans, and life sciences companies, including CMS' GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases.
About the Role
The Behavioral Health Care Manager is a support role addressing the mental health needs of individuals and their families affected by neurodegenerative diseases. Working under clinical oversight, you will provide care coordination and behavioral health support to patients, caregivers, and their loved ones while implementing Synapticure’s Collaborative Mental Health Care (CoCM) program. This role involves working closely with senior care managers, medical providers, patients, and partners to drive meaningful change and ensure exceptional mental health care for this community.
The Day to Day
Fulfill foundational responsibilities of the Behavioral Health Care Manager (BHCM) role within the Collaborative Care Model (CoCM) program, adhering to the guidelines established by the University of Washington AIMS Center.
Support the mental and physical health care of assigned patients, rendering coordination with their medical providers and other mental health professionals.
Screen and assess patients for mental health disorders, facilitating engagement and follow-up care.
Provide education to patients and caregivers about mental health disorders, including available treatment options.
Monitor clinical symptoms and treatment outcomes, documenting progress and adapting care plans under supervision as needed.
Deliver evidence-based behavioral interventions, including techniques such as motivational interviewing, behavioral activation, and problem-solving treatments.
Participate in case reviews with psychiatric consultants and licensed neuropsychologists to support treatment plans for patients who are not improving as expected.
Facilitate referrals to external services, such as social services, vocational rehabilitation, and specialty care, as clinically indicated.
Maintain accurate records in Synapticure’s EHR system, ensuring clear communication with all care team members.
Assist in developing and implementing relapse prevention plans with patients achieving treatment goals.
Build relationships with patients, caregivers, and partners to foster trust and ensure continuity of care.
Minimum Qualifications
Active clinical licensure or license-eligible standing in social work, counseling, nursing, or a related field (e.g., LCSW, LMSW, LPC, LPCA, LMHC, LMFT, RN, BSN, or equivalent.
0–2 years of clinical case management, care coordination, or patient support experience.
Strong organizational, communication, and interpersonal skills.
Passion for working with vulnerable populations and providing patient-centered care.
Preferred Qualifications
Background or clinical interest in ALS, Parkinson’s Disease, Dementia care, or other neurodegenerative or chronic disease care.
Familiarity with insurance processes and medical billing/coding.
Experience with reviewing medical records and exposure to clinical trials.
Proven ability to adapt and thrive in a startup or rapidly growing organization.
Knowledge of current trends in neurodegenerative diseases, terminal illnesses, targeted therapies, and clinical trials.
Compensation
Final compensation will be determined based on location, experience, and qualifications.
Our Values
We are a remote-first company. While our team is located all across the United States, these core principles tie us together around a common identity:
- Relentless focus on patients and caregivers: We are determined to provide an exceptional experience for every patient we have the privilege to serve, and we put our patients first in everything we do.
- Embody the spirit and humanity of those living with neurodegenerative disease: Inspired by our founders, families, and personal experiences, we recognize the seriousness of our patients' circumstances and meet that challenge every day with empathy, compassion, kindness, joy, and hope.
- Seek to understand, and stay curious: We start by listening to one another, our partners, our patients, and their caregivers. We communicate with authenticity and humility, prioritizing honesty and directness while recognizing we always have something to learn.
- Embrace the opportunity: We are energized by the importance of our mission and maintain a strong bias toward action.
Benefits & Perks
Full time employees are eligible for:
- Remote First: Work from anywhere in the 50 United States, with home office technology provided.
- Comprehensive Healthcare: Medical, dental, and vision insurance options for you and your family.
- Financial & Retirement Support: 401(k) plan with employer matching, plus short and long-term disability, and basic and supplemental life insurance.
- Time Off & Leave: 15 vacation days, 5 sick days, 12 paid holidays, and 2 floating holidays, plus a fully paid end-of-year company holiday break (typically Christmas through New Year's).
- Wellness & Family Growth: Comprehensive family-building and fertility services through Kindbody (where available) at a 20% discount, 24/7 mental health support via Health Advocate and Talkspace (including 12 free on-demand sessions per year), and access to One Medical.
Travel Requirements & Remote Workplace Setup
We're a remote-first company and provide the necessary technology to work from home. Most roles involve only occasional travel, such as for team meetings or professional collaboration events, unless otherwise specified in the job-specific details above.
Equal Opportunity Employer
Synapticure is an equal opportunity employer and a remote-first workplace. We believe that embedding equity, inclusion, compliance, and operational excellence across all aspects of our employee lifecycle directly reflects our core values. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications.
At this time, Synapticure is unable to provide work visa sponsorship.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@synapticure.com.