Associate Clinical Director - Complex Care (PST hours)

About Private Health Management

Private Health Management guides patients and families through the chaos and complexity of serious medical care, for cancer and beyond. As an independent advocate and trusted partner during healthcare's most challenging moments, our team of experts works alongside physicians to orchestrate the best treatment, advocacy, and support to deliver measurably better outcomes.

Everyone deserves great care. We make sure they get it.

About the role

As an Associate Clinical Director at PHM, you’ll help patients in their deepest moment of need to challenge the status quo and go beyond the standard of care to achieve the best possible health outcomes.

Working from your home office, you’ll serve as the lead clinician and engagement manager collaborating with team members through our process to uncover opportunities to improve your client’s care. Team members may include additional clinicians, PhD scientists who mine the medical literature to identify data-supported care options, and care coordinators who manage care-related logistics. You will utilize your clinical expertise and curiosity along with your tenacious problem-solving skills to ascertain the key issues that must be addressed, identify and engage with top experts, and guide patients to optimized care plans. In collaboration with your personal care team colleagues, you will explore specialized diagnostics to better define the underlying mechanisms and array of treatment options beyond the current standard of care.

Cutting through the barriers inherent to our chaotic healthcare system, you enable patients to access an unrivaled level of personalized care and attention while guiding them to the best possible treatment plan available.

What You’ll Accomplish

• Building Strong Client Relationships. You’ll become the trusted guiding hand through a client's healthcare journey by managing complex medical issues, coordinating their care, facilitating best diagnostic and therapeutic treatment options available world-wide, and navigating being their guide to the healthcare system
• Demonstrating Strong Clinical Acumen. You’ll offer high level clinical management and education to clients and families in a caring, compassionate manner.
• Bring Together the Best Minds:
  • Work closely with clinical and research team members at PHM to identify latest therapies and deliver comprehensive information on medical conditions, medications, treatments, and clinical trials
  • Articulating needs for collaboration with external care providers, interdisciplinary team resources, and internal team rounding
  • Networking with key opinion leaders to invite collaboration and build relationships that facilitate our ability to help our clients achieve best care
  • Managing other clinical staff as it relates to a particular case or service line

What you bring to the table:

• Availability to work Pacific (PST) timezone business hours required.
• Active NP or PA license in your state of residence, with active board certification in at least one state. These are "no exceptions" requirements.
• A “Do what it takes to get the job done” attitude
• 5+ years of APP clinical experience managing complex medical issues in a multi-disciplinary environment where careful assessment and critical thinking are required
• Exceptional client-facing skills including: Executive written & verbal communication, impeccable attention to detail and organization, and a highly professional demeanor under pressure.
• An insatiable clinical curiosity. You’re never satisfied by “the obvious answer” you think creatively, solve complex problems, and work successfully with others.
• Technically savvy and feel comfortable navigating various tech platforms to efficiently document your work and communicate with your colleagues

Read what current Team Members say about working at PHM!

Compensation: The target base salary for this position is $140,000

This base salary is only a part of a total compensation package that also includes: bonus, equity, health/dental/vision benefits, 401k with match, PTO and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation.

Next steps

Private Health Management is a remote company with employees around the United States. We’re committed to providing you with the best possible interview experience and opportunities to spend meaningful time getting to know our company, mission, and wonderful teammates in our fully remote interviews. If your application is selected for interviews, you’ll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. We have lots of questions for you, but we’re also excited to answer your questions about us. We appreciate your help in achieving an interview process that allows us to truly know each other and welcome your feedback and requests on how we can make this a reality for yourself & future candidates.

Have a quick question about the role? Email careers@privatehealth.com or simply apply here.

Anticipated Pay Range$135,000—$140,000 USD